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Home > Technical Support > How to clear browser cache and cookies
How to clear browser cache and cookies
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Sometimes Google Chrome (browser) can store unusual information, which causes issues with Workshop Software. This information can be cleared from your browser and this guide will explain how.

 

  • Press CTRL, SHIFT, DELETE on your keyboard, this will bring up the setting page on Google Chrome.
  • Scroll down to the Privacy and Security section, Click on clear browsing data

 

 

  • A pop up box will appear, make sure you are in the Advanced tab
  • Change the time range to "All Time"

 

  • Make sure that the "Cookies and other site data" and the "Cached images and files" boxes are ticked but not the "Browsing history".

Which should look like this

 

 

  • Click on Clear Data
  • Log out and then log back in to Workshop Software

 

 

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