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Home > POS Integrations > WorkshopPay > How to process a refund a payment received via WorkshopPay
How to process a refund a payment received via WorkshopPay
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1. Process a refund in Workshop Software.

 

If the Customer is a cash type customer, follow these steps: https://support.workshopsoftware.com/kb/article/178-how-to-process-a-refund-for-a-cash-customer/

If the Customer is an account type customer, follow these steps: https://support.workshopsoftware.com/kb/article/174-how-to-refund-an-account-customer-invoice/

 

2. Login to your Stripe dashboard and follow the "From the Dashboard" steps in this guide: https://support.stripe.com/questions/refund-a-customer

 

 

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